YouthBuild Case Manager

Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Metropolitan is Illinois’ first comprehensive human services agency and reaches more than 117,000 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs and DuPage County with services promoting education, economic stability, emotional wellness and empowerment.

We are now hiring a full-time Case Manager to join our Calumet Team for the YouthBuild program!

Essential job functions

• Conducts comprehensive client assessments for participants.
• Develops a written service plan with the client to meet client needs, specifying goals to be achieved and services to be provided and supplements/service plans to meet client needs.
• Supplements/service plans to meet client needs.
• As appropriate, provides advocacy, case management, and supportive counseling or referrals to counseling for individuals, families, and groups in coping with environment and interpersonal relationship issues.
• Uses expanded knowledge of resources and helps clients utilize them. Works collaboratively with community resources.
• Handles emergency and crisis situations within target population.
• Works within contract, grant, and program requirements including meeting timelines and reporting requirements.
• Monitors client situation and adequacy of service plan.
• Assess and monitor client situation and adequacy of service plan.
• Collaborates and participates with other program staff in the planning and implementation of service plans.
• With supervisory approval, authorizes limited amounts of financial assistance to own clients.
• Identifies systems issues and reports to Program Supervisor as appropriate. May work with community groups and may carry a special community assignment.
• Takes increasing responsibility for own professional development, utilizing supervision and other developmental opportunities within and outside the agency to enhance skills and understanding.
• Responsible for orientation, intakes, detailed individual service plans, timely case management, wrap around services and data entry into the database system.