Case Manager - FACT

Suncoast Center is Where Good Changes Happen

For over 80 years, Suncoast Center has been providing emotional wellness services to individuals and families. Our employees thrive in an environment where diversity and inclusion are a priority. We pride ourselves on supporting the growth and development of our staff, including continuing education and a supportive team environment.

We support community members who are at most risk for long-term psychiatric hospitalizations. This multidisciplinary team provides a wrap-around approach to support adults with severe and persistent mental illness. We meet clients in their homes and neighborhoods, with the goal of helping them to maintain stability and be successful within the community.

Shift Schedule

Monday-Friday 10

• 30am - 7:00pm.
• Must be available for weekend rotation shift of
• Saturday -
• Sunday 8:00am-4:30pm.

Case Manager Responsibilities and Competencies include

• Collaborate with clients with severe and persistent mental illness to develop realistic, effective, and measurable treatment plan goals and objectives, with appropriate time frames
• Use of solution-oriented intervention strategies and principles of recovery, as well as respectful and competency-based language and interaction with clients, their families, and other support networks
• Ensure that clients have basic needs met, including housing, legal advocacy, medical/dental services, financial support, activities of daily living skills, vocational assistance, leisure activities, substance abuse treatment and other services on their individualized treatment plan
• Assist clients in managing their physical and mental health, connecting them to services and benefits, and overcoming barriers to these services and benefits.
• Complete and maintain documentation in a timely and accurate manner, within agency and program standards
• Participate in 24/7 on-call response system to provide crisis intervention as requested
• Participate in daily team meetings, individual and group supervision, and organizational meetings, updating program staff on client progress and concerns
• Coordinate with client’s family members and other community supports to ensure needs are met