The Medical Assistant is responsible for delivering outpatient care services, including patient intake, vital signs recording, and assisting with clinical procedures. They also support administrative functions such as patient registration, insurance authorizations, and appointment scheduling.
Requirements summary
Candidates must have a high school diploma or equivalent and at least 6 months of patient care experience or completion of an accredited Medical Assistant program. Effective April 2026, a professional certification and graduation from an accredited program will be mandatory.
Type: On-Site Why Children's Health? At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal. Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being. Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.
Summary
This position is responsible for delivering a range of outpatient care services and supporting clinical workflows to ensure efficient and high-quality patient experiences.
Key responsibilities include:
Preparing patients for clinic visits by completing intake documentation, recording vital signs, measuring height and weight, and rooming patients.
Assisting with examinations, treatments and procedures.
Collecting laboratory specimens and performing point-of-care testing.
Administering designated immunization/vaccines and medications under physician delegation.In addition to clinical duties, this role may also support administrative functions, including:
Patient registration, appointment scheduling, and financial transactions.
Managing insurance authorizations and referral processes for assigned clinics.
Collecting payments and conducting insurance screenings to determine the need for financial counseling.
This position requires strong organizational skills, attention to detail, and the ability to work collaboratively in a fast-paced outpatient environment.
Responsibilities
Escorts patient to treatments, exams, an procedures.
Benefits
Paid parental leave
Medical plan
Caregiver leave
Employee savings plan match
Adoption and surrogacy reimbursement
Prepare patients for examinations, treatments and procedures by gathering patient data regarding condition; vital signs, biometrics and document in EHR.
Obtain past medical history and history of current illness/condition.
May perform data gathering for prescription refills. Limited to: reviewing medications with patient, removal of refill request from Voicemail or patient portal, verifying current prescription in EHR, and pending refill for provider. May NOT accept orders for medications or changes to medication prescription, i.e. dose, route, frequency.
Perform point of care testing as ordered.
Obtain specimens from patients through nasal, throat, skin and cheek swabs, urine specimens and, with additional training, venipuncture and capillary collection (blood), from patients. Facilitate transport of specimens.
Prepare the clinic area by stocking examination rooms with appropriate medical supplies, disposing of medical waste properly, and cleaning and maintaining laboratory and examination equipment.
Cleans and maintains examination rooms between patients.
Upon completion of additional education, may set up sterile equipment trays. How You’ll Be Successful: WORK EXPERIENCE
Less than 1 year Medical Assistants hired before 4/1/2026 must have a minimum 6 months experience in a patient care setting or completion of MA program Req
Effective 4/1/26, 6 months experience in a patient care setting preferred for new employees Pref
Education
High school diploma or equivalent Medical Assistants hired before 4/1/26 or acquired from a merger/acquisition must have a high school diploma or equivalent Req
Effective 4/1/2026, new employees must have graduated from an accredited Medical Assistant program. Req
Licenses and certifications
Effective April 1, 2026, new employees must have one of the following Medical Assistant Certifications (MAC):
Nat Cert Med Asst (NCMA) from NCCT
Cert Med Asst (CMA) from AAMA
Cert Cln Med Asst (CCMA) from NHA
Reg Med Asst (RMA) from AMT, AAMP or AAH
Nat Reg Cert Med Asst (NRCMA) from NAHP
Cln Med Asst Cert (CMAC) from AMCA. 180 Days Req
Basic Life Support for Healthcare Providers as required by CP 1.20 Life Support Course Requirements 60 Days, Req
Medical Assistants hired before April 1, 2026 or acquired from a merger/acquisition, MA certificate acquired through an accredited program. Pref
A Place Where You Belong We put our people first.
We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues.
We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute.
Holistic Benefits – How We’ll Care for You: · Employee portion of medical plan premiums are covered after 3 years. · 4%-10% employee savings plan match based on tenure · Paid Parental Leave (up to 12 weeks) · Caregiver Leave · Adoption and surrogacy reimbursement As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class.
This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.
