Service Facilitator - CCS

• Family Engagement
• Sets appropriate expectations for family involvement upon admission.
• Supports families in crisis resolution and de-escalation through developing appropriate crisis plan.

• Collaboration and Teaming
• Establishes and maintains working knowledge of the WCHSD programs, resources, and supports.
• Helps the individual and family negotiate access to services and resources in the community and minimize barriers.
• Facilitates bringing together service teams for regular and consistent collaboration to best meet the needs of the client and family.

• Documentation and Information Sharing
• Completes all necessary paperwork timely and utilizes trauma informed, strength-based language.
• Maintains client files in accordance with program policies and participates in quarterly review of files.
• Monitors collection of outcome data to measure program performance. Obtains accurate and complete data.
• Supports program coordinator in compiling data for purposes of program development.

• Professionalism
• Actively participates in clinical consultation individually and team driven.
• Displays organization and time management skills to meet all deadlines.

• Agency Engagement
• The Agency is committed to the philosophy and practice of trauma informed care including the participation of all employees in an active understanding and promotion of the Agency’s trauma informed care model, The Seven Essential Ingredients.
• Participates in assigned meetings, events and learning as required.
• Other duties as assigned, including serving in a coverage role for other department members.

Position Details

• & Extras:
• Full time.
• Onsite / Hybrid work is available with reliable broadband connection.
• Moderate exposure to noise.
• Regular travel in personal vehicles is required with the ability to move intermittently throughout the workday.

Organizational Information

At Wellpoint Care Network, we have seen exactly how trauma, poverty, systemic racism, social injustices, and other barriers create instability in all areas of life. The people in our care face education and health disparities, high unemployment rates and unaffordable housing. What’s worse, many have lost connections to resources, family, friends, and other support systems. We have seen the toll it has on a person’s physical, emotional, and financial well-being to try and successfully navigate complex systems that may have failed them in the past.

We believe there is a better way. So, we have anchored ourselves in our 170 years of caring for our neighbors through modernized human services.

Wellpoint Care Network provides a rich continuum of services, including

• Child Welfare and Foster Care
• Support for youth who have aged out of care
• Care Coordination and Wraparound services
• Mental health therapy and supports such as our Clinic, Family Preservation, Caregiver Support, and Integrated Community Treatment
• Professional education and clinical consultation (for organizations, schools, and individual/family)

• Wellpoint Care also works to promote a diverse and caregiving environment to ensure that those we serve and employ are valued, accepted, respected, and treated equitably.
• Equity means we work tirelessly toward fair and just treatment, systems, and policies. At Wellpoint Care Network, we believe that we are accountable – individually and collectively – when inequity or injustice replaces equity and inclusion.
• Inclusivity means that we consciously build groups that welcome and celebrate differences in age, race, ethnicity, class, gender, sexual orientation, religion, gender expression, education, socio-economic background, personal history, geographical location, marital status, parental status, and work experiences.

Interested parties please apply online. We are committed to enhancing diversity, equity and inclusion and strongly encourage minority candidates to apply. For more information, visit our website www.wellpointcare.org.

Equal Opportunity Employer