Client Care Technician (Women's Program)

We have multiple positions available as we have opened a new house for our clients! This position will work within our (Women's Residential Program at Wings).

The Client Care Technician is responsible for providing direct service to clients, and for facilitating the smooth day-to-day operation of the program. The Client Care Technician collaborates as a member of the multidisciplinary team (Treatment Team) to deliver effective treatment.

Our Client Care Technicians work directly with the clients through interaction, daily routines, checking vitals, and distributing their daily meds.

Shift Schedules

• Friday-Monday 4:00pm-12:30am
• Saturday and
• Sunday 8:00am-4:30am
• Overnight
• Tuesday-Saturday 12:00am-8:30am
• Overnight
• Sunday-Thursday 12:00am-8:30am
• Overnight
• Friday-Monday 12:00am-8:30am

• Essential Duties and Responsibilities
• Maintain appropriate boundaries with clients
• Support clients in accessing community resources
• Provide effective crisis intervention
• Teach independent living skills, such as cooking & cleaning effectively
• Demonstrate active listening skills
• Prioritize daily tasks
• Utilize individualized approach to client services

Qualifications

• Attainment of at least 18 years of age.
• Education: High School graduate or possess a GED. Coursework in counseling, psychology, or social work preferred.
• Experience: One year full-time experience working directly with clients in a program serving people with mental illness. An approved Plan of Supervision may be substituted for one year full-time experience.
• Experience in any type of recovery environment is a plus.
• Knowledge: Knowledge of and belief in the principles of client centered treatment. Knowledge of medications and interventions preferred.
• Special Skills: Demonstrated ability to work independently and as a team player. Excellent communication skills both oral and written.
• Other Requirements: Valid driver’s license, clean driving record and personal automobile insurance. Hiring is contingent upon receiving DOJ/FBI fingerprint clearance or an exemption, a submission of a signed Criminal Record Statement (LIC 508), a TB test, and clearance on an employment physical. Current First Aid and CPR certification is preferred prior to employment.

Our Benefits

Sero Mental Health and its subsidiary companies are proud to offer full-time employees and their dependents enrollment in multi-level medical, dental, and vision health benefits with substantial employer premium contributions. Additionally, the company offers employer paid Life Insurance and AD&D, Long Term Disability, Paid Parental Leave, and Employee Assistance Plans. Employees can choose from a variety of voluntary benefits including Medical and Dependent Care Flexible Spending Accounts, Short Term Disability Coverage, Hospital Indemnity and Accident Plans, Critical Illness Coverage, and Legal Assistance. Furthermore, the company offers generous Paid Time Off and Holiday Pay.

Both full and part-time employees have the opportunity to enroll in the company’s 401(K) Retirement Plans with company match of 100% of the first 3% contributed and 50% of the next 2% contributed per paycheck. Employees contributing to their 401K plan are 100% vested immediately upon becoming eligible for the company match.

All benefits are effective the 1st of the month following 30 days of hire.

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