Provide outreach, case management, and navigational services to recently released individuals with chronic illnesses and mental health or substance use disorders. Collaborate with healthcare providers to facilitate access to social services and support clients in their community re-integration process.
Requirements summary
A high school diploma or GED is required, with a strong preference for individuals with lived experience of incarceration or homelessness. Candidates should possess strong communication skills and the ability to work in diverse, challenging environments such as jails and homeless encampments.
This position will work with and assist individuals who are preparing to be released from jail (or have recently been released), have chronic diseases (including substance use disorder and/or mental health issues), and are in need of support services (outreach, counseling, navigational, and case management services). As a Peer Community Health Worker, shared lived experiences with potential clients is strongly desired.
Benefits
Free Medical, Dental & Vision
13 Paid Holidays + PTO
403 (B) retirement match
Life Insurance, EAP
Tuition Reimbursement
SEIU Union
Flexible Spending Account
Continued workforce development & training
Succession plans & growth within
Qualifications
Education and Experience
(Preferred)
High school diploma or GED required;
Knowledge of community resources in area of residence;
Comfortable working with diverse populations including formerly incarcerated individuals, undocumented individuals, LGBT populations, communities of color, and those experiencing homelessness, substance abuse, and/or mental illness;
Exceptional ability to connect and engage with people;
Good oral and written communication skills;
Detail oriented, organized and possess time management skills;
Able to work flexible job hours;
Willingness to work in various environments, including jail settings, street outreach, home visits, homeless encampments and/or shelters;
Prior experience working with currently and formerly incarcerated individuals and/or homeless individuals is desirable;
Prior experience as a health navigator, peer support worker, outreach worker or is desirable;
Bilingual English/Spanish preferred (read, write, speak); and
Persons with a history of incarceration or homelessness strongly encouraged to apply
Essential duties and responsibilities
Benefits
Life Insurance
Dental
Vision
Flexible Spending Account
PTO
Tuition Reimbursement
EAP
Free Medical
Continued Workforce Development & Training
SEIU Union
403 (B) Retirement Match
13 Paid Holidays
Succession Plans & Growth
Provide outreach, case management and navigational services to a caseload of up to 30 recently released, chronically ill individuals with co-morbid substance use and mental illness individually in navigating health and social services per quarter;
Empower, support, and educate clients in their re-integration process through mentorship;
Operate in a supportive role within an interdisciplinary health care team utilizing an integrated care and treatment model;
Maintain outreach activity calendars and logs according to program standards;
Collaborate with primary care providers and behavioral health providers to provide health and behavioral interventions that will maximize patient health outcomes;
Provides support, empowerment, education and targeted case management services to clients;
Conducts assessments of client’s history with medical/dental/behavioral health services, social and economic resources for purposes of linkage;
Educates clients with chronic illness about evidence-based standards of care and self-management of their chronic illness;
Educates clients about the health care system and facilitates relationship building between the two;
Documents work with clients through appropriate record keeping that follows St. John’s policies and procedures;
Links clients to needed services and facilitates access to community resources;
Advises clients and others regarding health care and other facilities available to them; assists patients in utilizing services; makes follow-up contacts when required;
Attend regularly-scheduled and impromptu meetings and maintain communication with program team members and supervisor;
Attend appropriate community resource meetings and trainings, as assigned;
Work in collaboration with other departments and agencies when required; and
Other duties may be assigned or may be modified as business needs dictate.
St. John’s Community Health is an Equal Employment Opportunity Employer
