Certified Medical Assistant

About the Role

As a Certified Medical Assistant supporting Adult Intensive Services, you are a vital part of ensuring clients receive safe, compassionate, and coordinated care. Working under the direction of a Licensed Medical Professional (LMP) and reporting to the Psychiatry Department Office Manager, you support both psychiatric providers and clinical staff to maintain high-quality client care.

Your work helps clients feel informed, supported, and understood during some of their most vulnerable moments. From administering medications to documenting care in the electronic health record, you play an essential role in fostering trust, safety, and continuity for individuals receiving residential, respite, and intensive services.

Your commitment to accuracy, communication, and compassion strengthens the clinical team and enhances the wellbeing of every client you encounter.

Key Responsibilities

• Provide high-quality, compassionate clinical support
• Administer medications and perform basic nursing duties as prescribed
• Accurately obtain and record vital signs
• Perform injections (deltoid, gluteal, intradermal, subcutaneous) correctly

• Maintain organized and client ready care environments
• Prepare and maintain client rooms and medication rooms
• Stock supplies and ensure spaces remain clean and functional

• Ensure accurate and timely documentation
• Record client information in appropriate medical records
• Document symptoms, concerns, education provided, and services delivered
• Complete all documentation within 48 hours, or by the 2nd business day for month end

• Support medication safety and continuity of care
• Communicate with Primary Care Providers to obtain medication orders
• Monitor for side effects or adverse reactions and notify appropriate staff
• Respond to medication-related emergencies appropriately
• Manage medication inventory securely and accurately

• Contribute to collaborative, people centered care
• Provide discharge planning for follow-up appointments
• Deliver medication education upon discharge
• Coordinate with nurses, prescribers, and external healthcare professionals
• Request and communicate needed information from family, partners, and agencies

• Demonstrate professionalism and cultural sensitivity
• Maintain confidentiality
• Build rapport with individuals from diverse backgrounds
• Remain calm and professional in emergency or high-stress situations

Success in This Role Looks Like

• Clients experience compassionate, knowledgeable support
• Documentation is timely, accurate, and compliant
• Clinical spaces remain welcoming, clean, organized, and safe
• Communication with providers, families, and agencies is consistent and effective
• Staff rely on you as a calm, competent, dependable member of the care team

Required Skills & Abilities

• Ability to administer medications and perform clinical duties safely
• Strong communication and documentation skills
• Capacity to remain calm during emergencies
• Ability to work collaboratively with interdisciplinary teams
• Skill in interacting compassionately with clients from diverse backgrounds

Education & Experience

• High School diploma or higher
• Certified Medical Assistant (CMA - AAMA) or Registered Medical Assistant (RMA - AMT)
• Current CPR certification

• Licenses & Certifications
• Valid Oregon driver’s license
• Clean driving record

If you’re looking for a place where your work truly matters and your compassion can make a meaningful impact, we would love to hear from you. Join us in providing thoughtful, client centered care to our community.

Apply today! and take the next step toward meaningful work at KBBH.

Other Considerations

Klamath Basin Behavioral Health celebrates diversity and is committed to creating inclusive and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, veteran status, or any other basis protected by law. Employment decisions are based on qualifications, merit, and agency need.