Social Worker - Primary Care

Knowledge, Skills and Abilities

Required Skills and Abilities Practice within the scope of license where applicable, and as required by law and regulation. Ability to assess psychosocial needs, establish and implement a social work plan of care, triage urgent and crisis situations, and stay focused Ability to be sympathetic to a patient, family or caregivers needs, and be able to deal with people in various states of pain, trauma and tragedy For those working with advanced illness patients, employees must feel comfortable supporting patients at the end of their life; including facilitating, evaluating and coaching advanced care planning conversations performed by AIC Team or other CO programs Ability to exercise sound clinical judgment, independent analysis, critical thinking skills and knowledge of medical and behavioral health conditions when identifying clients’ multidisciplinary needs, developing health goals and communicating with providers Must be a clear, timely and compassionate communicator and be able to maintain healthy boundaries Ability in case management and counseling with frail and complex patients Ability to communicate effectively with diverse staff and patients, their families and caregivers Able to establish therapeutic relationships with patients, families, caregivers and staff using effective communication Excellent interpersonal skills Ability to adhere to organizational standards, policies and procedures Ability to work both independently and collaboratively Ability to work under pressure to meet deadlines Ability to take initiative and utilize innovative techniques and ingenuity Ability to interact with various departments throughout the organization Ability to work flexible hours, if needed Must be organized and have the ability to plan, prioritize and coordinate multiple projects or tasks Must have general computer skills and a working knowledge of Electronic Medical Records systems, MS office, Outlook, and the internet Ability to work in an environment with diverse individuals and groups Ability to learn, focus, understand, and evaluate information and determine appropriate actions Ability to accept direction and feedback, as well as tolerate and manage stress Ability to see, read, hear, and speak clearly for at least 6 hours/day Ability push, pull, stand, sit, and perform repetitive finger and wrist movement to for at least 3-6 hours/day Ability to lift, carry, pinch small objects, walk, bend, and climb stairs for up to 3 hours/day Ability to operate a motor vehicle in all kinds of weather conditions Working Conditions Work Environment(s): ☒ Indoor/Office ☒ Community ☐ Facilities/Security ☐ Outdoor Exposure Member/Patient Facing: ☐ No ☒ Telephonic ☒ In Person Hazards: May include, but not limited to, physical and ergonomic hazards.

Equipment

• General office equipment
• Travel: Requires travel outside of the workplace at least weekly; the employee’s personal vehicle may be used. Driving infractions will be monitored in accordance with organizational policy.
• Work
• Location:
• Hybrid-Community 2 days/week, member facing
• Schedule: This position may occasionally require more than 8 hours per day. If you receive an offer of employment for this position, it is contingent on the satisfactory completion of a pre-employment background check, immunization review, and drug screen (including THC/Marijuana). CareOregon is a federal contractor and must comply with all federal laws. We offer a strong Total Rewards Program. This includes competitive pay, bonus opportunity, and a comprehensive benefits package. Eligibility for bonuses and benefits is dependent on factors such as the position type and the number of scheduled weekly hours.

Benefits

eligible employees qualify for benefits beginning on the first of the month on or after their start date. Housecall Providers offers medical, dental, vision, life, AD&D, and disability insurance, as well as health savings account, flexible spending account(s), lifestyle spending account, employee assistance program, wellness program, discounts, and multiple supplemental benefits (e.g., voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, 529 College Savings, etc.). We also offer a strong retirement plan with employer contributions.

Benefits

eligible employees accrue PTO and Paid State Sick Time based on hours worked/scheduled hours and the primary work state. Employees may also receive paid holidays, volunteer time, jury duty, bereavement leave, and more, depending on eligibility. Non-benefits eligible employees can enjoy 401(k) contributions, Paid State Sick Time, wellness and employee assistance program benefits, and other perks. Please contact your recruiter for more information. We are an equal opportunity employer Housecall Providers is an equal opportunity employer. The organization selects the best individual for the job based upon job related qualifications, regardless of race, color, religion, sexual orientation, national origin, gender, gender identity, gender expression, genetic information, age, veteran status, ancestry, marital status or disability. The organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the operation of our organization. Housecall Providers is a pioneering nonprofit organization that was built on reviving a classic and needed approach to medical care: the medical house call. Since 1995, we’ve provided excellent, patient-centered, in-home medical care to homebound or chronically ill residents within the Portland tri-county area, and in 2024, we expanded our primary care services to include Marion and Polk counties. Over the years, our services have grown to include community-based palliative care, which now also serves Clatsop, Tillamook, Columbia, and Jackson counties, as well as a comprehensive hospice program. What makes working here so meaningful? Housecall Providers employees share their stories and give us a glimpse into why they love their jobs. Hear stories about the way we live our values, the real support leadership offers, Housecall Providers' emphasis on work/life balance and much more.

Mission

Improving lives by bringing health care home.

Vision

To sustainably transform home-based medicine so all homebound adults and those living with serious illness have access to care that improves their quality of life.

Values

We are champions for social justice We are devoted to collaboration and teamwork We cultivate authentic relationships to foster a sense of belonging We’re steadfast about problem solving and timely execution We relentlessly earn our patients’’ and customers’ loyalty We deliver exceptional clinical outcomes for our patients We embrace the diversity of our employees, patients, and those who care for them. Through awareness and advocacy, we are working to create health equity by recognizing and reducing barriers that affect non-dominant groups within Housecall Providers and our communities at large. Housecall Providers was recognized for our people-first culture. 95% of employees feel their managers care about their concerns, ranking us in the top 10% within our industry. 90% of employees feel motivated to give their best at work. We rank in the top 6% for work-life flexibility, demonstrating our dedication to supporting employees as whole individuals. From our employees, “I love my job because… “I’m surrounded by innovative, driven, caring individuals who stop at nothing to provide the best quality care for our patients. Our reputation is top notch.” “I get to help, aid, and support patients in a way I could only dream about with my previous employer. I make a positive difference in all my patients’ lives.” “I have autonomy with the support I need when I need it. I get to help take care of a vulnerable population, which gives me pride in my job. I have wonderful co-workers who work hard every day and are fun, supportive and kind.” For 30 years, Housecall Providers Primary Care has been an asset to the Portland metro community. With the addition of in-home behavioral health services, we continue to listen and respond to the needs of seriously ill and homebound individuals that we serve. Listen to patients talk about how community-based palliative care has helped them cope with the complications of living with serious illness. At Housecall Providers Hospice we believe that exceptional end-of-life care is rooted in compassion, collaboration and presence. In this video, you’ll hear how our nonprofit model prioritizes people over profits, creating space for comfort, dignity and connection.