Community Health Worker

The NYC Department of Health and Mental Hygiene (DOHMH) is seeking a Community Health Worker (CHW) to support the Health & Affordability Corps (H&AC), an initiative focused on connecting New Yorkers to health coverage, public benefits, and essential social services. The CHW will serve as a trusted liaison between community members and available resources, helping individuals access services that support their health, well-being, and economic stability while advancing health equity across New York City. About the Program The Health & Affordability Corps (H&AC) is a new initiative focused on improving health equity by helping New Yorkers access and retain essential healthcare coverage and public benefits. The program's impact is measured by increasing access to healthcare, reducing barriers to critical services, and improving financial stability for individuals and families. Through direct outreach, education, enrollment support, and community engagement, H&AC works to ensure New Yorkers receive the resources they need to support their health and well-being.

Responsibilities

• Utilize a new digital navigator tool to connect New Yorkers to vital health and affordability resources
• Log client encounters, selecting billing codes, and completing documentation in real time during or immediately after each client interaction
• Conduct outreach, develop relationships, and strengthen collaboration with community residents, organizations, and key stakeholders program partners
• Survey community residents and leaders as needed
• Assist with planning and executing health awareness and promotion activities in diverse settings (some evening and weekends work required)
• Accurately collect and enter data to track progress
• Input community outreach, detailing and programmatic efforts in database platforms
• Assist with program administration for community outreach and detailing work and provide clerical support as needed
• Deliver presentations and workshops to diverse audiences throughout the community.
• Maintain and report data that demonstrate community activities and results.
• Assist with managing, monitoring, and tracking all programmatic resource distributed to the public
• Support other programmatic needs
• Assist community members with completion of applications for accessing eligible benefits and resources
• Oversee H&AC volunteers as needed during assignments
• Other duties as assigned to support the overall goals and mission of the department/ organization. Requirements/ Qualifications
• A high school diploma or equivalent and six (6) years of experience in community work or community-centered activities related to the duties described above; or
• A bachelor's degree from an accredited college or university and two (2) years of experience in community work or community-centered activities related to the duties described above; or
• An equivalent combination of education and experience as described above, provided candidates possess at least one (1) year of qualifying experience.
• Use a new digital navigator tool to connect New Yorkers to vital health and affordability resources
• Other duties as assigned to support the overall goals and mission of the department/ organization.

Preferred Qualifications

• Bilingual fluency in languages most spoken across New York City including Spanish, Mandarin, Cantonese, Russian, Haitian Creole, Arabic, French, Urdu
• Ability to understand the concepts of social determinants of health, institutional racism, structural racism, health inequities and their impact on underserved and underrepresented communities
• Demonstrated commitment to supporting historically underserved, marginalized, or underrepresented communities, including communities impacted by health inequities and social determinants of health. Employment is contingent upon the successful completion of a background check. Benefits/Additional Information:
• Public Service Loan Forgiveness (PSLF) eligible employer
• Generous Paid Time Off (PTO) policy
• Medical, dental, and life insurance with low or no employee contribution
• A retirement savings plan with generous employer contribution
• Flexible spending medical and commuter benefits plan
• Meaningful work at an organization striving to advance health equity and social justice. Equal Employment Opportunity Statement: FPHNY is an equal opportunity employer and prohibits discrimination and harassment of any kind. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected status. At-Will Employment Statement: Employment with FPHNY is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause, and with or without notice. This job description does not constitute a contract of employment. Residency Requirement: You must live in the New York City Tri-state area (NY, NJ, CT) to be considered for a position at FPHNY. To Apply: Click “Apply Now” and upload an up-to-date resume, including relevant experience for the position.