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  3. Case Manager II-III FSS [1369]
TP

Case Manager II-III FSS [1369]

Texas Panhandle Mental Health·Amarillo, Texas

$43,306 - $46,010/yr·Full Time·On Site·2-5 yrs·Posted 5 days ago
Practice for this role

About the role

The Case Manager provides screening, assessment, and crisis intervention for youth and families using evidence-based curricula. They deliver services via phone and face-to-face in home and community settings throughout the Texas Panhandle.

Position: Case Manager II-III FSS [1369]

Program: Dumas/Dalhart, Texas – Family Support Specialist (FSS)

Salary range

Case Manager II

$43,305.60 Annually

Case Manager III

$46,009.60 Annually

Shift available: Full-time

At Texas Panhandle Centers (TPC), you’ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!”

Essential duties and responsibilities of the Family & Youth Specialist

  • Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
  • Serves as a Family Support Specialist for TPC's Family and Youth Success Program providing care to family and youth
  • Direct Care position that will be responsible for screening and assessment, crisis intervention, family and individual skills training using evidenced based curriculum, and providing community outreach
  • Provide services via phone & face-to-face, in both home and community-based settings
  • Spend at least half of his/her working time directly working with the youth, family, and/or family supports
  • Provide services in Amarillo and in the regional areas of the Texas Panhandle as needed
  • Adheres to TPC Business Code of Conduct and reports concern if ethical and/or business standards defined in the code are compromised
  • Required qualifications of the Family & Youth Specialist to be successful in the job:
  • Bachelor’s degree from an accredited college or university with a major in psychology, sociology, social work, counseling, or other related human services field
  • Minimum one (1) year of work experience directly working with at-risk youth and families
  • For Case Manager II, minimum one (1) year of experience in behavioral health case management
  • For Case Manager III, minimum two (2) years of experience in behavioral health case management
  • Graduate work may be substituted for up to one (1) year of experience
  • Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: www.texaspanhandlecenters.org/careers [http://www.texaspanhandlecenters.org/careers]
  • Must have a valid Texas driver’s license and be insurable under agency vehicle policy
  • Must be 18 years of age or older

Preferred Qualifications

of the Family & Youth Specialist to be successful in the job:

  • Experience working with at-risk youth and families
  • Bilingual
  • Licensure

At TPC, passion and meaningful work are rewarded! We offer employees

Click here for TPC’s FY2026 Summary of Benefits [https://www.texaspanhandlecenters.org/wp-content/uploads/2025/08/TPC-Benefits-Guide-2025-2026.pdf]

501(c)(3) designation – you can apply for the Public Service Student Loan Forgiveness

Robust benefit offerings – Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision

Employer paid life insurance (1.5 times employee’s salary)

Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee’s contribution up to 6% in the 403(b) or 457 Retirement Savings Plan

Paid time off – PTO accrual, Holidays

One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment

Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan

Teladoc – gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video

Employee Assistance Program (EAP) – gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone

Requirements

Requires a Bachelor's degree in psychology, sociology, social work, or a related human services field. Candidates must have at least one year of experience with at-risk youth and families, with specific behavioral health case management experience required based on the level (II or III).

  • bachelor degree
  • postgraduate degree
  • Case Management
  • Crisis Intervention
  • Trauma-Informed Care
  • Professional Communication
  • Behavioral Health
  • Ethical Standards
  • Community Outreach
  • Bilingual Communication
  • Screening And Assessment
  • Family Skills Training

Benefits

  • Dental Insurance
  • Paid Time Off
  • Employee Assistance Program (EAP)
  • Employer Paid Life Insurance
  • Vision Insurance
  • Holidays
  • Medical Insurance
  • Disability Coverage
  • 403(b) Retirement Savings Plan
  • Critical Care Coverage
  • Cancer Coverage
  • Teladoc
  • Public Service Student Loan Forgiveness
  • 457 Retirement Account
  • Accidental Coverage
  • Mental Health Floating Holiday
  • Celebrate Diversity Floating Holiday
  • Section 125 Flexible Spending Account Plan
  • A Day To Remember Floating Holiday

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
$43,306 - $46,010/yr
Location
Amarillo, Texas
Posted
Jul 21, 2026
Application
Employer website
TP

Hiring organization

Texas Panhandle Mental Health

Texas Panhandle Centers Behavioral and Developmental Health (TPC), formerly known as Texas Panhandle Mental Health Mental Retardation, is part of the Texas Community Center system and is governed by a local board of trustees representing the citizens of the upper twenty-one...

Salary listed on 20 jobs
IndustryMental Health Care
TypeNonprofit
Size201-500 employees
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Market context

Texas behavioral health roles need licensed clinicians

Behavioral-health openings in Texas often favor licensed clinicians because employers need candidates who can step into patient-facing care with minimal onboarding. Competition is shaped by the required master’s degree, Texas license, and preferred psychiatric experience, plus CPR and CPI certifications. Review the AI-summarized requirements and benefits on this page to save research time, then confirm your license type and highlight any psychiatric or crisis-care experience in your application.

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